This is the privacy policy statement of ZSMJEWELRY.COM  The purpose of this statement is to provide you with information about how ZSM JEWELRY collects, uses, and shares the information we obtain from our customers and visitors. Our data collection efforts are designed to enhance the shopping experience and provide relevant information about our products, services, and promotions.

Personal Information We Collect

We may collect information from you directly. Examples include:

• You create a ZSM JEWELRY account.
• You subscribe to newsletters, email notifications, or mobile messages from us.
• You visit the site and purchase our products.
• You upload pictures, comments, or reviews on our site.
• You contact us for customer service via email or social media platforms.

When you visit our Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we collect information about individual pages or products you view, websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this as “Device Information.”

We collect Device Information using:

• Cookies – small data files stored on your device. 
• Log files – track actions on the Site, collecting IP address, browser type, ISP, referring/exit pages, and timestamps.
• Web beacons, tags, and pixels – electronic files that record browsing behavior.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information including your name, billing and shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the information for business purposes, including:

• Managing and fulfilling purchases, orders, payments, returns, and refunds.
• Providing customer service and support.
• Responding to comments, reviews, and feedback.
• Conducting surveys, research, and analysis.
• Screening orders for potential risks or fraud.
• Sending marketing materials such as coupons, newsletters, and promotions.

Sharing Your Personal Information

We do not sell, trade, or rent personally identifiable information to third parties. However, we may share your information as legally required or for business purposes. Examples include:

• Sharing within ZSM JEWELRY group companies to offer better products and services.
• Using third-party service providers to help us operate our website or conduct business. For example, our store is powered by Shopify. 
• We also use Google Analytics to understand customer interactions. 
• We may disclose your Personal Information to comply with legal obligations or protect our rights.

Google Ads & Analytics Remarketing Cookies

We use Google Ads remarketing services to show targeted ads to previous visitors of ZSMJEWELRY. This includes showing display or text-based advertisements within the Google Display Network to users who have visited our Site but have not completed a purchase.

All collected data follows both our Privacy Policy and Google’s. You can adjust ad preferences through the Google Ad Settings page.

Behavioural Advertising

We use your Personal Information to deliver targeted ads or marketing communications we believe may interest you. Learn more about targeted advertising at the Network Advertising Initiative.

You can opt out of targeted advertising here:

• Facebook
• Google
• Bing

Security

All collected information is securely stored and used solely for confirming, shipping, and billing your order. Except as stated in this policy, your personal data will not be used for any other purpose without your consent.

Your data is stored on secure servers in compliance with applicable laws. Payment transactions are encrypted with appropriate technologies. We recommend monitoring your accounts and promptly reporting any suspicious activity.

You may request access to, correction of, or deletion of your personal information by contacting us.

Please note that external websites linked from our site have their own privacy policies. We are not responsible for their content or data handling.

Do Not Track

We do not alter our Site’s data collection and usage practices when receiving a Do Not Track signal from your browser.

Data Retention

When you place an order through the Site, we maintain your Order Information for our records unless you request its deletion.

Changes

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Contact Us

For more information about our privacy practices, or if you have any questions or complaints, please contact us at:

Email:sumi@zsmjewelry.com